CHEEKOTI INFOTECH helps software providers meet the challenge of ongoing product support and maintenance with a range of services designed to substantially lower their maintenance costs and ensure timely response and guaranteed service levels.

With teams staffed across Indian development center and UK, CHEEKOTI INFOTECH can serve as an extension of a client’s support team, or provide turn-key round-the-clock support services. Our staffing model, which includes a “shadow team” able to supplement the core team as necessary, provides clients with greatly enhanced flexibility in addressing special maintenance and support needs.

Our application maintenance and support services encompass such activities as:

• Error tracking and debugging
• Version upgrades
• Version enhancements
• Comprehensive user support
• Technical troubleshooting
• Performance monitoring
• Performance testing
• Quality assurance testing
• Documentation development and maintenance

CHEEKOTI INFOTECH’s services include cost-effective maintenance and support for high-volume Web sites, including technical and user support, and ongoing content updates.