CHEEKOTI INFOTECH offers maintenance and support services for a range of applications deployed in the enterprise, including:

• Corporate web sites, intranets and extranets
• Commercial software, such as CRM system, that have been customized for an organization
• Custom applications deployed by any external company.

Our application maintenance and support services encompass such activities as:

• Error tracking and debugging
• End user support
• Application upgrades and enhancements
• Web content updates
• Quality assurance testing
• Documentation development and maintenance

Our range of service level models for technical support are designed to suit the varying needs of clients, including:

• Flexible pricing parameters (flat rate, per-incident, per seat)
• After-hours, select-hours, or 24x7 support services
• Technical support services by phone, email and/or fax

CHEEKOTI INFOTECH supports applications based on a wide variety of platforms and technologies, including Web and client/server applications. Our tracking systems also give the client continual visibility into maintenance and support activities, and detailed metrics and reporting.